The Cricketer digital access and subscriptions FAQs

Find answers to your questions about The Cricketer's digital platforms, subscription options, paywalls, The Cricketer App and much more

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Do I get any free access?

Anyone who signs up to premium access via The Cricketer App will get the first month absolutely free. The App itself is a free download, available from the Apple Store and Google Play Store.

We will still provide a basic free news service across our online platforms, including our website and on the app.

I’m a magazine subscriber – do I have to pay twice?

From December 1, 2021, none of The Cricketer Magazine’s content will be published on thecricketer.com or The Cricketer App. Our print and digital platforms are separate publishing entities with separate subscription elements. 

Is there a free trial?

All new subscriptions to The Cricketer App’s premium content - which unlocks all of our digital journalism - come with a one-month free period. 

There is no free trial to our pay-per-article service on web browsers.

Are there any free articles per week?

The Cricketer’s basic digital news service will remain in front of our paywalls. 

For exclusive breaking news, insight, interviews, analysis, long reads and the rest of our in-depth coverage of English cricket, you will need to subscribe to the App or use the pay-per-article facility on web browsers.

I’m an app subscriber and being asked to pay on a browser – why?

We offer two options for viewing our premium digital content: on a pay-per-article basis via web browser or unlimited access via a subscription to the premium element of The Cricketer App.

By subscribing to The Cricketer App’s premium content, you are subscribing to that platform specifically.

What is Axate?

Axate is a facility which enables our readers to buy access to our digital journalism on an article-by-article basis.

It takes two minutes to set up a wallet, with a minimum deposit of £3.

Axate is a third-party facility and is not owned by The Cricketer.

I don’t want to keep topping up my wallet – can I pay a monthly fee via browser?

At present, we only offer a pay-per-article option on browsers.

We will continually monitor the take-up of our packages both on browsers and via our App, listen to our readers’ feedback and review the options we provide on a regular basis. 

What articles will go behind the paywall?

The majority of our exclusive breaking news, insight, interviews, analysis, columns long reads and the rest of our in-depth coverage of English cricket will be behind our paywalls, though we will from time make certain content available for free.

This will be done by editorial discretion.

Why are you going behind a paywall?

Digital journalism costs money to produce, and over the course of the past three years The Cricketer has invested significantly in both personnel and infrastructure with a view to creating the best top-to-bottom coverage of the English game around. 

As audiences continue to evolve, we as a business also have to adapt. 

For 100 years we have produced the world’s No.1 cricket magazine, to which readers all over the world have subscribed.

Our digital content model offers the same high-quality journalism, reliable information and entertaining writing and simply places it on a different platform.

What will I be able to view for free?

Our basic news service remains in front of the paywall, while some premium articles will be made available for free from time to time. This will be down to editorial discretion.

What subscription plans are available?

Unlimited access to The Cricketer App is priced at £3.99 per month. This includes App access to all our digital content.

There is no subscription plan available via web browsers, but thecricketer.com does offer a pay-per-article facility, with articles priced at 30p each via an Axate wallet. 

It takes two minutes to set up an Axate wallet and more information can be found here.

How do I subscribe?

To unlock all of our premium content on The Cricketer App, click on any of the premium categories listed and sign up to the £3.99 monthly subscription. This can be cancelled at any time via your Apple App Store or Google Play Store account. 

There is no subscription plan available via web browsers, but thecricketer.com does offer a pay-per-article facility, with articles priced at 30p each via an Axate wallet. 

It takes two minutes to set up an Axate wallet and more information can be found here.

How do I cancel a subscription?

Your subscription payments are taken through your Apple App Store and Google Play Store accounts and can be cancelled here at any time. 

Can I get a refund if I cancel my subscription?

Subscriptions are operated on a monthly basis unless cancelled. Any cancelled subscription will cease one month after it was last charged to your Apple App Store or Google Play Store account. The Cricketer do not offer full or partial refunds of cancelled subscriptions. 

There are no refund options in place for the pay-per-article facility via the Axate wallet on mobile and desktop browsers.

Do I get access to the magazine when I subscribe?

No. Magazine subscriptions cost £49.99 for 12 issues and can be purchased by visiting www.thecricketer.com/subscriptions.

Our print and digital content require separate subscriptions. 

Which writers will be going behind the paywall?

The paywall is not being applied on a writer-by-writer basis.

Will your county coverage be free?

We will continue to provide a free county news service, where you can find out about new signings and contract news, and read match reports from the ECB Reporters Network wire during the season., 

Our deeper coverage - analysis, insight, interviews, columns, deep-dive features and news exclusives - will fall behind the paywall. 

What does the app do?

The App provides a regularly updated news feed from across English cricket, as well as a live scores centre, and fixtures and results listings.

It also offers unlimited access to all our analysis, features, interviews, columns and exclusive news via a premium subscription (priced at £3.99 per month).

Can I follow live scores on the app?

Yes, there is a live scores section on the app which provides in-play scorecards from major competitions, both domestically and around the world. 

There is also a results and fixtures service.

All of this can be accessed without charge on the App.

I don’t own a smartphone – how do I access this content?

All our digital content is available via desktop browsers. Visit www.thecricketer.com. 

Do you offer group discounts?

No.

How many devices can I use to log in?

You can use any device to log in to your Axate account and access all our digital content via a web browser on desktop or via a smart phone.

All premium subscriptions to The Cricketer App are tied to Apple or Google Play accounts. 

If I have technical problems, who do I contact?

For any issues relating to The Cricketer App or access to thecricketer.com not relating to the Axate wallet, email website@thecricketer.com

For any issues relating to your Axate wallet, email support@axate.com 

I’ve forgotten my password – what do I do?

If you have forgotten your Axate password, please email support@axate.com. 

I’ve run through the questions above and still require more information?

Please email website@thecricketer.com. 

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Welcome to www.thecricketer.com - the online home of the world’s oldest cricket magazine. Breaking news, interviews, opinion and cricket goodness from every corner of our beautiful sport, from village green to national arena.